| BULAN / NAMA PERKHIDMATAN | ADUAN EMEL | SISPAA | JUMLAH | ADUAN SELESAI DALAM TEMPOH 15 HARI BEKERJA | ADUAN SELESAI MELEBIHI TEMPOH 15 HARI BEKERJA |
| JANUARI | 7 | 1 | 8 | 8 | - |
| FEBRUARI | 7 | - | 7 | 7 | - |
| MAC | 54 | 1 | 55 | 55 | - |
| APRIL | 68 | 1 | 69 | 69 | - |
| MEI | 33 | - | 33 | 33 | - |
| JUN | 20 | 6 | 26 | 26 | - |
| JULAI | 44 | 6 | 50 | 50 | - |
| OGOS | 61 | 2 | 63 | 63 | - |
| SEPTEMBER | 355 | 15 | 370 | 370 | - |
| OKTOBER | 42 | 3 | 45 | 45 | - |
| NOVEMBER | 59 | 1 | 60 | 60 | - |
| DISEMBER | 52 | - | 52 | 52 | - |
| JUMLAH | 802 | 36 | 838 | 838 | - |